Do you need some help with mPower? Contact us now!

Version 13

    There are 2 different ways to access support for mPower:


    1. Call the Digital Education department at TVO at 416-484-2665, live voice calls can be taken Monday to Friday, 8am to 5pm. After hours, please leave us a voice mail message
    2. Email us at and we'll respond within 24 hours.


    Please note:

    If you are having difficulty accessing games directly (i.e., "Play Student Games") as an Educator using Internet Explorer, please try another browser (e.g., Chrome).

    If your students comments about differences in their user experience when using Internet Explorer, encourage the to play on, or to try another browser.


    Holidays observed by TVO when Support is closed:

    • New Year’s Day
    • Family Day
    • Easter Friday
    • Victoria Day
    • Canada Day
    • Labour Day
    • Thanksgiving Monday
    • Christmas Day